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Welcome to Cakes By Karen Online!

Feel free to browse the site and check out our gallery of cake designs. If you have a cake in mind, please contact us for a quote.

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About Us/FAQ:

I have been a licensed baker for nearly 10 years now and started a commercial kitchen in my home for the first 4 years. When that got a little 'tight' and business started growing I opened a storefront in Spencerport. After 5 years with a lot more stress and overhead, it started to affect my health. I decided to reduce the size of the business and join up with one of my former employees, Rebecca Kester, to start The Cake Co-op! This partnership is helping Becca start her business, Daydream Cakes, as well. And we still get to work together!

I have been blessed on this journey with opportunities like making Reggie Jackson's birthday cake, the Tom Brady football cake going viral on sites such as NFL, Sports Illustrated and CNN. And my most recent honor, appearing on Food Network's 'Cake Wars' Charlie Brown Allstars episode! And of course I have loved baking cakes for my friends at 92.5 WBEE for the past 8 years.

For 3 years now I have been working with the Radisson Riverside and Radisson Airport hotels, and The Rabbit Room in Honeoye Falls to make cakes for their weddings and other special events.

I never went to culinary school and basically taught myself the craft. I have a visual communications degree from The Art Institute of Pittsburgh so art has always been my passion along side baking. Who would've thought making a couple cakes out of my home would turn into such a wonderful adventure!

FAQ:

How much notice do you need to order a cake?
Because each novelty cake is so time consuming, I usually like about 2-3 weeks notice. Now that's not saying I will not be booked up for that particular week so if you know you want a cake it wouldn't hurt to get in early. I am currently only taking 4-5 orders a week.

How do I order?
We have a few ways to order. You may call in, stop by or email us. A lot of customers find pictures of something similar to what they are looking for online and email us a picture for a quote. Please keep in mind you are sending us someone else's artwork and the cake will not be exact to what you send and usually prefer to change it up a bit.

How much of a deposit do you require?
As stated under the flavors/pricing link, we require a half down deposit on all orders. Many people call to inquire about pricing but please be aware your order is not considered in our books until we have a deposit and we may book up in the meantime. Reason being, the cakes take many hours to complete. We budget time based on complexity and volume and have a cut off point, otherwise we don't sleep :)

How come I haven't gotten a call back in a couple days?
Sometimes we do take a few days to get back to everyone, whether through email or phone call. While all our customers mean the world to us, I also have to make all these creations, which usually take place toward the end of the week. Don't worry I will return calls and email eventually which is another reason we like lots of notice. It may take up to a week in the summer months to receive a response and very much appreciate your patience. If for some reason you do not receive a response, by all means please contact us with a phone call. 

How do I transport a cake?
If you are picking the cake up yourself you will need a car large enough to transport it. A flat surface if ideal, like the floor or your cake or back end of an SUV. Please make sure you have room in your car so it will not have to sit on the seat. Car seats are at an angle and the cake should not be placed there. Customers are responsible for any damage done to the cake once it leaves the store. We do offer delivery if you are not comfortable transporting your own cake. Delivery charges do apply.

 

Cakes By Karen Online
194 South Union Street | Spencerport, NY 14559 | (585) 349-7804
Copyright © 2012